Privacy Policy

Effective Date: 12/01/2025

At Waren Melamine Dishes, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or purchase our products. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website, create an account, or make a purchase:

  • Personal Identifiable Information (PII):

    • Name

    • Email address

    • Shipping and billing address

    • Phone number

    • Payment information (processed securely by third-party providers)

  • Non-personal Information:

    • IP address

    • Browser type and version

    • Device information (e.g., operating system)

    • Pages visited on our site

    • Referral URL (how you arrived at our website)

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve user experience, analyze site traffic, and personalize content. For more details on how we use cookies, please refer to our [Cookie Policy].

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders and Deliver Products:

    • Fulfil your orders and deliver the melamine dishes or related products you have purchased.

    • Provide customer support and respond to inquiries.

  • To Improve Our Services:

    • Improve our website, products, and customer service based on your feedback and usage patterns.

    • Personalize your shopping experience, including recommending products you may like.

  • To Communicate With You:

    • Send you order confirmations, shipping updates, and promotional offers (if you have opted in).

    • Notify you about changes to our terms, policies, or services.

  • To Maintain Security:

    • Prevent fraud, detect unauthorised access, and protect the integrity of our services.

3. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with third-party service providers for the following purposes:

  • Payment Processors:
    We use trusted third-party payment processors (such as [Payment Processor Name]) to securely process your payment information. These providers are bound by their privacy policies and are not permitted to use your information for any other purposes.

  • Shipping and Delivery Services:
    We share your shipping address and contact information with third-party shipping carriers (e.g., FedEx, UPS) to ensure the timely delivery of your products.

  • Business Transfers:
    In the event of a business transaction, such as a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our site before your data becomes subject to a different privacy policy.

  • Legal Requirements:
    We may disclose your information when required to do so by law, regulation, or legal process, or when we believe disclosure is necessary to protect the rights, property, or safety of Waren Melamine Dishes, our customers, or others.

4. How We Protect Your Information

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) Encryption:
    We use SSL encryption to protect sensitive information transmitted over the internet, such as payment details.

  • Access Controls:
    Only authorized personnel have access to personal data, and all access is granted on a need-to-know basis.

  • Data Retention:
    We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for legal and regulatory requirements.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your data:

  • Access and Correction:
    You have the right to access the personal information we hold about you and to request corrections if any of the information is inaccurate or incomplete.

  • Opt-Out of Marketing Communications:
    If you no longer wish to receive marketing communications from us, you can opt-out by clicking the "unsubscribe" link in any email or by contacting us directly.

  • Data Deletion:
    You may request that we delete your personal information, subject to legal and contractual limitations.

  • Withdrawal of Consent:
    If we process your data based on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

If you would like to exercise any of these rights or have any concerns about your personal information, please contact us at the contact details provided below.

6. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or other partners. Please be aware that we are not responsible for the privacy practices of these third-party sites. We'd like to encourage you to review their privacy policies before giving them any personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will post the new version on our website and indicate the effective date of the revision. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at:

Waren Melamine Dishes
info@warenmelaminedishes.com

By using our website and services, you acknowledge that you have read and understand this Privacy Policy.